Complaints

You have the right to raise issues of concern anonymously if you don’t wish to be identified.
Completed Improvement forms can be;

  •  Posted to the Director of Nursing 1 Chivers Road Templestowe Victoria 3106
  •  Placed in a suggestion box located outside the DON’s office and near the notice boards on both floors or
  •  Given to DON or QA.

In addition to Improvement Forms you may discuss issues of concern directly with the Registered Nurse in Charge or at Resident meetings.

Handy Links

Following is a list of links to websites that can assist you with any information you may require.