Ph (03) 9846 4900
You have the right to raise issues of concern anonymously if you don’t wish to be identified.
Completed Improvement forms can be;
- Posted to the Director of Nursing 1 Chivers Road Templestowe Victoria 3106
- Placed in a suggestion box located outside the DON’s office and near the notice boards on both floors or
- Given to DON or QA.
In addition to Improvement Forms you may discuss issues of concern directly with the Registered Nurse in Charge or at Resident meetings.
Following is a list of links to websites that can assist you with any information you may require.
- Department of Health
- Fees and Charges
- Aged Care Complaints Commissioner
- Alzheimers Association
- Eastern Palliative Care